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Case Management desktop controls

In this article, we will explain the different desktop controls in Synergy Case Management.

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Written by David Bayley-Hamilton
Updated over 5 months ago

The information about your username, the database version and the instance of Synergy Case Management you're currently logged into is displayed above the navigation bar.
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You can find the main functions within the drop-down menus in the navigation bar.

πŸ“Œβ€‹Note: The content and actions available depend on team permissions.​

Function

What to use it for

Menu

To hide the menu items column, click Menu.

List

To hide the central content list items column, click List.

Search

To search for people by family name or system ID, use the Search field.

Recent History

To view the 10 pages you most recently viewed, click Recent History.

Three-dot menu

To access additional menu items such as User Preferences and Advanced Person Search, click the three-dot menu.

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