Admissions
Everything you need for Admissions
By Katie and 1 other2 authors30 articles
- Limit in-year admissions applicationsIn this article, we explain how to limit the number of in-year applications a parent can make.
- Display Admissions waiting list information on Synergy WebIn this article, we explain how to configure and display waiting list information on Synergy Web Admissions.
- Reset or undo auto-allocationIn this article, we explain how to undo the auto-allocation.
- Archive an admissions preference statusIn this article, we explain how to archive admission preference statuses.
- Set No Further Action on a child recordIn this article, we explain how to set a child as NFA within the Synergy applications.
- Display Google Maps in Synergy AdmissionsIn this article, we explain how to enable Google Maps within Synergy Web Admissions.
- How are child catchment areas determined?In this article, we explain how the catchment areas are determined in admissions.
- Add a new phase to an admissions roundIn this article, we explain how to add a new phase to an admissions round.
- Admissions snapshot managementIn this article, we explain how to create, delete and use snapshots.
- Switch to Synergy Web Admissions processIn this article, we explain how to switch from the Parent Portal/Enrol to the Admissions application process in Synergy Web.
- Access Fair Question orderingIn this article, we will explain how to go about the Access Fair Question ordering.
- Addressbase data import - exponentialsIn this article, we will explain how to perform address-based data imports correctly.
- Second Application a guide for admissions officersWhat's new for officers managing the Second Application phase: configuration, EDEM download, import behaviour, and things to check before go-live.
School Access Module (SAM)
Manage your School Access Module
- Child not visible on SAM view leavers listIn this article, we will explain how to find out why a child who has applied is not visible in SAM.
- View the leavers report within SAMIn this article, we will assist you in viewing the leavers report within SAM.
- SAM: Unable to rankIn this article, we explain what to do when users are unable to rank applicants.
- SAM: Duplicated children upon Export to Excel or Export to CSVIn this article, we explain what to do when you get children duplicate on the export.
- SAM Waiting ListIn this article, we explain why the SAM waiting list options are not available.
- Reject a mistakenly approved formIn this article, we will explain why a form was approved in error.
Electronic Data Exchange Module (EDEM)
Help for your EDEM information
- EDEM: Error 'Invalid file structure Reason: The Ignore_ParentError attribute is not declared'In this article, we explain what to do upon importing a file within EDEM, and get an Invalid file structure error.
- EDEM: Admissions round not appearing within drop-downIn this article, we explain what to do when performing an ADT/ALT/ATF export within EDEM, an Admissions round is not listed for selection.
- EDEM: 'Invalid File Structure'In this article, we explain what to do when you are having this error.
Troubleshooting
Potential issues or errors you may come across
- Error: 'Could not refresh the impersonation user details'In this article, we explain what to do if you're seeing an error when logging in.
- School isn't showing on the current school searchIn this article, we explain what to do if a school isn't showing on the current school search.
- Admissions emails show as Sending RequestedIn this article, we explain what to do if your admissions emails show as Sending Requested.
- Address matching MAPX50 errorIn this article, we explain what to do if you get a MAPX50 error when address matching or adding a preference to a child.
- Error: 'Network file not found'In this article, we explain how to resolve a network file not found error for your admissions.
- The application's current school differs from the child's recordIn this article, we explain what to do if the current school on an application is different from the child's record.
- Error: 'Incorrect Nearest School'In their article, we explain what to do if you're getting the Incorrect Nearest School error.
- Error: 'Must enter band hierarchy'In this article, we explain what to do if you receive a band hierarchy error on your ALT data imports.