If you're finding your system performance slow, or you're having application crashes on your hosted environments, we can investigate this for you.
Simply raise a new case online and reference the title of this article. Ensure to include as much detail as possible. To help you with this, answer these questions.
The environment affected, Live, Test, Train etc.
The date and time that you first noticed the issue.
The number of users affected by the issue.
Details of crash or not responding errors, such as screenshots or videos.
The tasks you're performing when you see the bad performance, for example when you're typing in a field or importing data.
The number of seconds it takes to run a child query in Admissions or FIS for a common name such as Daniel or Smith.