The information below explains what to do if you can see provider types within the FIS client application, but not online. You need to change the settings for that provider type.
Navigate to the provider types
Within the FIS client application, navigate to the provider type.
Click Admin.
Click Provider Admin.
Click Provider Type.
Change the settings
Under Internet Settings, select the Display on Internet checkbox.
Enter a description in the box. This is how the provider type will appear online.
Save the record.
Repeat these steps for each provider type you wish to display online.
Make the provider type available
Once you have changed the settings within the FIS client application, you have to add the type within Synergy Web.
Click Administration.
Expand the Submitting Forms option.
Click Filter Forms by Provider Type.
Under Available Provider Types, click on the provider type.
Click the arrow button to move the record to Selected Types.
Click the Update button.