Synergy

You will need to request the support team to compile a list of:

All known active Hosted Account Users that use an RDS license.

All known Hosted Account Users who do not have access to Microsoft Word

All known Hosted Account Users who do not have access to Microsoft Excel.

- All known active Hosted Account Users that use an RDS license.
- All known Hosted Account Users who do not have access to Microsoft Word
- All known Hosted Account Users who do not have access to Microsoft Excel.

This list will then be attached to your case, and you will be notified.

In this article, we will explain how to find out how many Users are Active on Synergy.

Requesting an RDS User list for hosted customers

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