You may see this issue if you've created an admissions email batch to send and they're not sending. In Document Batch Management, they'll show as Sending Requested.
Check your mail settings
The first thing to check is your mail settings.
Click System Manager, then click Options.
Click Common, then click Mail settings.
Select the Enable Email Sending checkbox.
Restart your Orchestra Hub service
If your mail settings are correct, you may need to restart your Orchestra Hub service.
For hosted customers, please raise a new case online and reference the title of this article.
For non-hosted customers, your IT team can help you find the Services area in your application server to restart your Orchestra Hub service.
🤓 Tip: To ensure the service stops correctly, leave at leave five sections before restarting it.