Troubleshooting
Potential issues or errors you may come across
Trouble removing an Ofsted registrationIn this article, we explain what to do when you are having issues removing a registration from the Ofsted imported record check screen.
Incorrect or out-of-date data from OfstedIn this article, we explain what to do when a provider has noticed some of the data we hold about them is incorrect.
No message when a date of birth is out of rangeIn this article, we will explain why funding errors and warnings are not displayed when a child's DOB is out of range.
Troubleshoot unexpected EYPP amountsIn this article, we explain the steps to investigate and resolve issues when Early Years Pupil Premium payments are incorrect or unexpected in Synergy FIS.